Terms of Service

1. Terms of Acceptance

By visiting the Vante Store website ("Site"), making a purchase, or using our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our site.

2. Services

Vante Store is an online platform that sells digital in-game products (VIP packages, coins, rank packages, special items, etc.). Since the products offered are digital content, no physical product delivery is made.

• All products are digital and delivered instantly.
• Products are for personal use only; resale is prohibited.
• Vante Store reserves the right to modify or discontinue its services with prior notice.

3. Account Creation

You need to create an account to shop on our site. When creating an account:

• You must provide accurate, current, and complete information.
• You are responsible for the confidentiality of your account information.
• You must immediately notify Vante Store of any unauthorized use of your account.
• If you are under 18, you can create an account with parental or legal guardian consent.

4. Purchase Transactions

All purchase transactions made through our site are subject to the following rules:

• Product prices are stated including VAT.
• Prices may be changed without prior notice.
• Payment transactions are carried out through a secure payment infrastructure (Tebex).
• Products are instantly added to your account after payment confirmation.
• If the product cannot be delivered due to a technical issue, the payment will be refunded.

5. Delivery Policy

Our digital products are delivered immediately after your payment is confirmed:

• Under normal conditions, delivery time is 1-5 minutes.
• Delivery may take up to 30 minutes during peak times.
• If your product is not delivered within 1 hour, please contact our support team.
• Products are automatically added to your game account.

6. Refund Policy

Due to the nature of digital products, refunds are not made except in the following cases:

• If the product has not been delivered (within 1 hour)
• If the product does not meet the described features
• If the wrong product was delivered due to a technical error
• If the payment transaction occurred incorrectly

For refund requests, please contact us at destek@vantestore.com within 14 days of the purchase transaction.

7. Disclaimer

Vante Store is not responsible for the following:

• Technical failures, server outages, or internet connection issues
• Damages resulting from users sharing their account information with third parties
• Products not working due to updates made by game developers
• Closure of users' accounts due to violation of game rules
• Viruses, malware, or cyber attacks

8. Account Termination

Vante Store reserves the right to terminate or suspend user accounts in the following cases:

• Violation of the Terms of Service
• Fraud or attempted fraud
• Resale of products
• Money laundering or illegal activities
• Harming or harassing other users

When your account is terminated, your access to purchased products will also be terminated and no refunds will be made.

9. Changes to Terms

Vante Store reserves the right to change these Terms of Service at any time. Changes take effect on the date they are published on the website.

• In case of significant changes, users will be notified via email or site notification.
• Continuing to use the site after changes means you accept the new terms.
• It is recommended that you check this page regularly.

10. Contact

If you have any questions, complaints, or suggestions about these Terms of Service, please contact us using the following communication channels: